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1.1. USER - The expression “User” under the policy may include any person voluntarily interacting with the TAPON website, Users of the service, Users availing such service, or any such User who has directly or indirectly been involved in any transactions with the TAPON.
1.2. DATA SUBJECT - The legal or natural person to whom the Personal Data refers to or is associated with.
1.3. DATA - The expression “Data” under the policy may include all such relevant information or data which has been collected or provided by the User.
1.4. SERVICES - The expression “Services” under the policy may include all the various services offered by the TAPON.
1.5. PERSONAL AND SENSITIVE INFORMATION - This information is collected which denote particulars associated with the User, which include sensitive data such as Name, Age, DOB, Personal Identification data, Monetary details, Bank account numbers, Biometrics and any other information deemed necessary for the usage of this website or voluntarily information updated by the user in the website.
1.6. LAW - The Information Technology Act and the Information technology Amendment Act 2008 for governing the provisions related to Cyber Laws in India. The Right to Information Act, The Indian Penal Act and the laws associated with different jurisdictions.
2. DATA COLLECTION :
TAPON website may collect and process various data such as personal information (Aadhar details, Pan Card, Driver’s License, e-KYC, address proof, or any other personal identification data), cookies, browsing and usage data, Name/Business Name, Phone number, Email, City, Business Type, Device ID & network IP Address and Phone Contacts, Password, for registration and other relevant data which is either necessary for providing service or which is voluntarily provided by the Users of the service. Further, the types of data which is collected will depend upon the type of package or services availed by a User.
We may collect information about you in a variety of ways. The information we may collect via the Website depends on the content and materials you use and includes:
2.1. Personal Data :
Demographic and other personally identifiable information (such as your name, email address and any other URL link ) that you voluntarily give to us when choosing to participate in various activities related to the Website, such as chat, posting messages in comment sections or our forums, liking posts, sending feedback, and responding to surveys. If you choose to share data about yourself via your profile, online chat, or other interactive areas of the Website, please be advised that all data you disclose in these areas is public and your data will be accessible to anyone who accesses the Website.
2.2. Financial Data:
Financial information, such as data related to your payment method (e.g. valid credit card number, card brand, expiration date, payment link, etc) that the user may voluntarily provide, exchange, our services from the Website. We store only very limited, if any, financial information that the User has provided voluntarily.
2.3. Geo-Location Information:
We may request access or permission to and track location-based information from your mobile device, either continuously or while you are using the Application, to provide location-based services. If you wish to change our access or permissions, you may do so in your device’s settings.
2.4. Mobile Device Access:
We may request access or permission to certain features from your mobile device, including your mobile device’s [Bluetooth, calendar, contacts, microphone, reminders, sensors, SMS messages, WhatsApp Account, Google Chrome, storage,] and other features. If you wish to change our access or permissions, you may do so in your device’s settings.
2.5. Mobile Device Data:
Device information such as your mobile device ID number, model, and manufacturer, version of your operating system, phone number, country, location, and any other data you choose to provide.
2.6. Push Notifications:
We may request to send you to push notifications regarding your account or the Website. If you wish to opt out from receiving these types of communications, you may turn them off in your device’s settings.
2.7. Third-Party Data:
Information from third parties, such as personal information or network friends, if you connect your account to the third party and grant the Application permission to access this information.
2.8. Data from Contests, Giveaways, and Surveys:
Personal and other information you may provide when entering contests or giveaways and/or responding to surveys.
3. INFORMATION YOU PROVIDE
TAPON collect the content, communications and other details or information you provide when you use our Products or Services such as personal information (Aadhar details, e-KYC, address proof, etc.), cookies, browsing and usage data, Name/Business Name, Phone number, Email, City, Business Type including data provided at the time of sign up for an account, creating or sharing content, and messages or communications made.
3.1. We collect information about the people or Data subjects provided by the Users, list and data of groups, dates, locations, images, videos, pdf files, etc. to enable our services.
3.2. We collect information about how you use our Website, such as the types of content you view or engage with; the features you use; the actions you take; the people or accounts you interact with; and the time, frequency and duration of your activities.
3.3. TAPON collect information about the purchase or transaction details to cater to our Promotional as well as Transactional SMS services.
4. INFORMATION THAT WE RETRIEVE
We collect information (Cookies) from the devices you use that integrate with our Website, and we combine this information across different devices you use.
4.1. USE OF DATA INFORMATION COLLECTED
and personalize the Services to its Users, partners and third-party providers. The Data concerning the User or the Data Subject are collected primarily for the following purposes
4.2. CREATING BIO LINKS
TAPON is a website that provides a platform for business entities and individuals to create their Bio-link. The primary service of the TAPON is to provide a platform for all kinds of lawful Businesses and influencers individuals to create their Bio-links to promote their businesses. Hence, TAPON shall use such required data to render the service of creating Bio-links.
4.3. GOOGLE ANALYTICS
The Analytical services contained in this section enable the Owner to monitor and analyze web traffic statistics and can be used to keep track of User behavior.
Google Analytics is a web analysis service provided by Google Inc. ("Google"). Google utilizes the Data collected to track and examine Application use, prepare reports on an Application's activities and share them with other Google services. Google may use the Data collected to contextualize and personalize the ads of its advertising network. Therefore, Google Analytics are further subject to universal Privacy laws and the Application does not guarantee any protection for any data breach caused by such entity.
4.4. PROMOTION AND MARKETING
4.5. PERSONALISED SERVICE
The data may be used to help us provide and improve services by way of rendering personalized features, tailor our website to your interest, getting in touch with you in the case of password retrieval and policy changes, to share it with our partners, advertisers, vendors as per the requirement, to provide the services requested by you and to ensure compliance with the provisions of Information Technology Act, 2000 and the Information Technology Act 2008.
5. SHARING OF THE DATA TO THIRD PARTIES
5.1. Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Application to:
· Administer sweepstakes, promotions, and contests.
· Assist law enforcement.
· Compile anonymous statistical data and analysis for use internally or with third parties.
· Create and manage your account.
· Deliver targeted advertising, coupons, newsletters, and other information regarding promotions and the Application to you.
· Email you regarding your account or order.
· Enable user-to-user communications.
· Fulfil and manage purchases, orders, payments, and other transactions related to the Application.
· Generate a personal profile about you to make future visits to the Application more personalized.
· Increase the efficiency and operation of the Application.
· Monitor and analyze usage and trends to improve your experience with the Application.
· Notify you of updates to the Application.
· Offer new products, services, mobile applications, and/or recommendations to you.
· Perform other business activities as needed.
· Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
· Process payments and refunds.
· Request feedback and contact you about your use of the Application.
· Resolve disputes and troubleshoot problems.
· Respond to product and customer service requests.
· Solicit support for the Application.
5.2. SHARING INFORMATION WITH THIRD-PARTY APPLICATIONS THAT ARE INTEGRATED TO OUR SERVICE
5.2.1. The Data or Information provided by the Users is liable to be shared with third-party apps, websites, or other services that use, or are integrated with, our services in order to improve our quality of services.
5.3. SHARING OF INFORMATION FOR THE PURPOSE OF LAW ENFORCEMENT
5.3.1. The Data or Information is liable to be shared and furnished if required by any persons entitled under any prevailing laws and regulations for the purpose of law enforcement or in response to legal requests in the circumstances laid down under Information Technology Act, 2000 or any other allied laws and regulation.
5.4. COOKIES AND WEB BEACONS
6. PRACTICES FOR MAINTAINING AND SECURING DATA
6.1. TAPON promises to take and ensure all the possible checks and balance to maintain reasonable security practices and procedures to protect the personal data from any breach and unauthorized access or misappropriation.
6.2. In order to ensure a well-secured environment to protect our data and information, we audit and update our policy from time to time to protect the interest of all the stakeholders.
6.3. Further, you can request access to your personal information, or correct or update the out-of-date or inaccurate personal information we hold about you.
6.4. To make requests, or if you have a question regarding our privacy practices, please contact the appropriate authority of the Service provider.
6.5. TAPON also may retain information as required or permitted by applicable laws and regulations, including to honor your choices, for our billing or records purposes and to fulfil the purposes described in this Privacy Statement. We take reasonable measures to destroy or de-identify personal information in a secure manner when it is no longer required. Hence, reasonable time to be followed and provided in circumstances relating to such request regarding any changes in data or information for looking into the matter and no action or liability can be directed before such period.
7. SECURITY OF YOUR INFORMATION
7.1. We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
7.2. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information. Nevertheless, we guarantee following the provisions laid down under Section 43, 44, 66, 67, and 70 of the Information Technology Act 200 and the 2008 Amendment to ensure maximum effort, resources, security protocols, security software, and any other necessary element is placed for protecting and securing the information so shared by you.
8. POLICY FOR CHILDREN
We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data, we have collected from children under age 13, please contact us using the contact information provided below.
9. CONTROLS FOR DO-NOT-TRACK FEATURES
10. OPTIONS REGARDING YOUR INFORMATION
10.1. Account Information:
You may at any time review or change the information in your account or terminate your account by:
· Logging into your account settings and updating your account
· Contacting us using the contact information provided below
11. EMAILS AND COMMUNICATIONS
If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by:
11.1. Noting your preferences at the time you register your account with the Application
11.2. Logging into your account settings and updating your preferences.
11.3. Contact us using the contact information provided below
If you no longer wish to receive correspondence, emails, or other communications from third parties, you are responsible for contacting the third party directly.
12. THE INFORMATION TECHNOLOGY ACT 2000 AND THE INFORMATION TECHNOLOGY ACT 2008
12.1. The Information technology Law 2000, The Information Technology Amendment Act 2008 and the Right To Information Act, laws down the laws and rules for our users who are Indian citizens to request and obtain from us, once a year, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are an Indian Citizen and would like to make such a request, please submit your request in writing to us using the contact information provided by us.
12.2. If you are under 18 years of age, a citizen of India, and have a registered account with the Website, you have the right to request the removal of unwanted data that you publicly post on the Website. To request the removal of such data, please contact us using the contact information provided, and include the email address associated with your account. We will ensure that the data is not publicly displayed on the Website, but please be aware that the data may not be completely or comprehensively removed from our systems.
13. Subscription Policy :
TapOn offers its services in 3 Pricing models
These plans can be subscribed using monthly or annual payment with recurring on one time payment options. TapOn reserves right to cancel the subscription at any point of time when user found not abiding to its terms. Please refer refund policy further
14. Cancelation and Refund Policy :
- Cancellation can be initiated by degrading the plan to free tier
- Once plan has been degraded please write to us on email@example.com or contact us via live chat to initiate the refund process, Please continue reading for refund policies
- If you purchased any subscriptions with ongoing payment commitments, and canceling the subscription or subscriptions then you are charged in following manner
- Monthly plan - until the plan term ends
- Annual plan (Before plan term ends) - Plan will be converted into monthly rates and will be billed in months from start of the subscription to cancellation month
- Annual or Monthly (After plan term ends) - Plan will be moved to free tier if no recurring payment option has been selected. If recurring payment is ON then above policies apply
- Refund will be initiated only for Annual ongoing payment commitments
- For monthly payments with recurring payment ON please write to us on firstname.lastname@example.org or contact us via live chat to disable recurring payments
- Refund amount will be calculated by deducting the charges as mentioned above and remaining amount will be refunded in 7-10 Working Days
15. CHANGES TO THE POLICY
TAPON reserves the right to make changes and update the terms of the policy from time to time to improve our Privacy and Data framework and any such changes shall be notified or reflected on the website or the application to give allow reviewing an opportunity to review the revised policy before you choose to continue using our Services.